Privacy Policy

Last updated: 12/05/2025

Thank you for visiting our website. We respect your privacy and are committed to protecting the personal information you choose to share with us. While we are not a HIPAA-covered entity, we maintain practices that are HIPAA-adjacent to safeguard any sensitive information related to your insurance needs.

We only collect information that you voluntarily provide to us. This may include your name, phone number, email address, and any details you choose to submit through our website forms, phone calls, text messages, or direct communication.

Our website is hosted by GoDaddy, which may collect standard analytics data such as page views, device type, and general traffic patterns. This information is collected automatically by the hosting platform and is not personally identifiable to us.

Any information you provide is used solely for the purpose of:

• Responding to your inquiries
• Assisting with insurance quotes, Medicare guidance, and related services
• Communicating with you as an existing or potential client
• Sending informational or service-related text messages (with your consent)

We do not use your personal information for any other purpose.

While we are not a HIPAA-covered entity, we handle all personal and health-related information with a HIPAA-adjacent standard of care. This includes:

• Limiting access to personal information
• Avoiding unnecessary collection or storage of sensitive details
• Securing communication channels where feasible

We will never request Social Security numbers, Medicare numbers, or other sensitive identifiers through unsecured channels such as standard email or SMS.

As a Medicare-focused insurance agency, we follow current CMS marketing and communication rules. This includes:

• Only collecting information necessary to provide Medicare plan information or services
• Not sharing or selling your information for marketing purposes
• Maintaining records and documentation required under CMS guidelines

We do not use your personal information for any purpose prohibited by CMS.

By providing your phone number, you consent to receiving calls or text messages related to your insurance inquiry, appointments, reminders, or policy updates. These messages comply with FCC regulations, including:

• Clear disclosure that providing your number is voluntary
• Your right to opt out at any time by replying STOP
• No use of autodialed or prerecorded marketing messages without express consent

We do not sell or share phone numbers with third parties for marketing.

We do not sell, trade, or share your personal information. The only time we share your information is when you direct us to—for example, sending necessary details to an insurance carrier during an application or for servicing your policy.

You may request to update or delete your information at any time. You may also opt out of text messages or emails by notifying us.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Mel B's Medicare and Insurance Solutions 

541-968-3404 

1035 Ivy Street Junction City, Oregon 97448

If you have questions about this Privacy Policy or how your information is handled please contact us.